Introduction
At ViewFi, your feedback matters. We've listened and made updates to enhance your experience and streamline campaign management. Check out these new features and see how they can make your daily tasks easier and more efficient!
TL;DR
- Pre-Populate Brand Seat: Quickly set up new Brand Seats with pre populate feature.
- New Website Launch: We've launched a new website designed to improve navigation and user experience.
- Live Chat Support Integration: Live chat support has been integrated, providing real-time assistance.
- Floating Widget Design Update: The floating widget has been updated for a more modern look and improved functionality.
- Save Campaign Draft: Users can now save campaign drafts.
- Access to Data Post-Plan Expiration: Users can maintain access to their data even if their subscription plan expires.
- White Label Widget Customization: Users can now customize widget templates, and add any language, providing a fully branded experience.
- Customer Portal for Billing: A new customer portal on the billing page integrated with Stripe.
- Renamed Sub-Account to Brand Seat: The term "sub-account" has been renamed to "Brand Seat" in the dashboard.
- New NFT Design in Widget: The widget now features a redesigned NFT interface that's more informative and intuitive.
- Updated User Roles: User roles have been renamed for clarity.
Pre-Populate Brand Seat
In our continuous effort to save you time and streamline your workflow, we want to introduce the Pre-Populate Brand Seat feature. Now, when you create your brand seat within ViewFi, simply enter your website URL, and our system will automatically fetch essential data to fill out the necessary fields. This enhancement is designed to eliminate the tedious task of manually entering data, giving you more time to focus on what truly matters—crafting compelling campaigns and engaging your audience. With this new capability, setting up your brand's identity on ViewFi becomes a seamless and efficient experience.
New Website
Our redesigned website enhances your experience with detailed product and solutions pages that provide in-depth insights into how ViewFi can meet your needs. The resources section serves as your hub for learning, featuring a blog with the latest industry insights and product development, and a knowledge base to to help you make the most of the platform. Comprehensive company information and transparent pricing are also included, making it easy to find the details you need to make informed decisions. Check our blog to get the most out of ViewFi.
Live Chat Support Integration
Our new live chat support feature is designed to offer you immediate, human assistance. Whether you're navigating our website or using our app, you can now connect with our support team in real-time by clicking on the icon in the bottom right corner. This integration allows us to respond quickly to your queries, helping you resolve issues efficiently and enhancing your overall experience with ViewFi.
Floating Widget Design
The floating widget has received a design makeover to provide a more seamless and visually appealing experience with a focus on simplicity and functionality.
Save Campaign Draft
With the save draft campaign feature, you can now pause and resume your campaign creation whenever you need to. This functionality ensures that your progress is never lost, providing the flexibility to work at your own pace and revisit your setup with ease.
Access to Data Post-Plan Expiration
This change reflects our commitment to ensuring that you maintain uninterrupted access to your valuable information, regardless of your subscription status. By allowing continued data access after the expiration of your plan, we aim to provide peace of mind and flexibility. Whether your plan is temporarily inactive or you are considering future options, you can rest assured that your data remains accessible, enabling you to retrieve and manage it as needed.
Customisable Widget Template
We've elevated your branding capabilities with a white-label solution for campaign widgets, offering unmatched personalisation and flexibility. This feature allows you to hide the ViewFi logo in widget templates, enabling a fully branded experience that aligns with your identity.
Key features include:
- Customisable Widget Copy, Buttons, and Text: Adapt these elements to reflect your brand's voice.
- Multilingual Support: Change the widget language to engage diverse audiences effectively, enhancing communication and reach.
- Branded Settings Management: Label and save your customised settings, simplifying their application in various campaigns through the advanced settings page.
- Create and Add New Templates: Design unique widget templates that cater specifically to your campaign needs, providing complete control over their design and functionality.
Access our knowledge base here and learn more about how to create a new template step by step.
Customer Portal for Enhanced Billing Convenience
We've introduced a customer portal on the billing page to streamline your billing management experience. Previously, billing information was accessible only within the ViewFi platform; now, it is also integrated with Stripe, providing enhanced flexibility and control.
Sub-Account Renamed to Brand Seat
In our ongoing effort to align terminology with user experience, we've renamed "sub-account" to Brand Seat within the dashboard. While the name has changed, the functionality remains the same, ensuring a seamless transition for managing your accounts.
New NFT Design in Widget
The new NFT design within the widget is crafted to be more informative and intuitive. This update enhances the user experience, making interactions with NFTs clearer and more engaging.
Updated User Roles for Clarity
We've updated the naming convention for user roles within the settings. Previously labelled as "Client," this role is now called Account Owner, while "Team Member" remains unchanged. This adjustment provides clearer distinctions and better reflects the responsibilities associated with each role.
For marketers managing a team, this update allows you to add team members to the ViewFi dashboard, enabling efficient campaign management. As the Account Owner, you have the flexibility to assign specific campaigns to each team member, ensuring they have the appropriate access and control over their respective projects. Additionally, you can elevate a team member's role to Account Owner, granting them broader management capabilities.
Wrapping up
We're excited to introduce these updates designed to elevate your brand's digital presence and user experience. With customizable branding options, innovative NFT displays, and real-time live chat support, you'll have the tools to enhance engagement and streamline operations. Our refreshed website and widget designs offer a modern look, while features like seamless data access and campaign draft saving provide greater flexibility and control. Embrace these enhancements and take your digital campaigns to new heights with confidence and ease!